2011 Services Symposium and Summit
23-24 March 2011 Great Hall, University House – Australian National University
The Services Symposium and Summit (SSAS), an annual summit between parliamentarians, business leaders and policy makers that examines the barriers to growth of the services industries and their international competitiveness, took place on 23 and 24 March 2011.
SSAS’ goals are to broaden understanding of the value of the services industries, discuss public policy ideas that can help improve innovation, productivity and trade in services, and highlight key trends and issues in specific services sectors.
The 2011 Services Symposium was co-hosted by the Australian Services Roundtable and the Australian National University’s Crawford School. The full SSAS program was sponsored by IBM Australia, Insurance Group Australia, the Department of Foreign Affairs and Trade and e-Centric Innovations.
Program
Services Summit 2011 - program
File size: 497KB, File type: PDF, Uploaded: Wednesday 02 Mar 2011
Summit presentations
In addition to the presentations below, videos of each session will be available here soon.
Service standards and interoperability
Session 1: Domestic reform - steps to a world's best practice business environment. Presentation by Colin Blair, CEO Standards Australia
File size: 2MB, File type: PPTX, Uploaded: Wednesday 23 Mar 2011
International education competitiveness
Session 1: Domestic reform - steps to a world's best practice business environment. Presentation by Ainslie Moore, Universities Australia.
File size: 2MB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
Regulatory reform for media, entertainment and broadcasting in a post-NBN environment
Session 1: Domestic reform - steps to a world's best practice business environment. Presentation by John Stanton, CEO Communications Alliance
File size: 210KB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
Reform priorities for improved tourism competitiveness
Session 1: Domestic reform - steps to a world's best practice business environment. Presentation by Felicia Mariani, CEO Tourism Export Council
File size: 2MB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
Session 2: Innovation that delivers. Presentation by Dr Alex Zelinsky, Information Services, CSIRO
File size: 5MB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
Realising the potential for digital productivity
Session 2: Innovation that delivers. Presentation by Ian Birks, AIIA
File size: 337KB, File type: PPTX, Uploaded: Wednesday 23 Mar 2011
Innovation and the payments system
Session 2: Innovation that delivers. Presentation by Dr Brad Pragnell, Head of Industry Policy, APCA
File size: 689KB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
Competitiveness issues around globally integrated services delivery
Session 3: growing international services, trade and investment. Presentation by Jeremy Thorpe, PWC
File size: 4MB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
Competitiveness issues around globally integrated services delivery
Session 3: growing international services, trade and investment. Presentation by Kenneth Gray, Baker & Mackenzie
File size: 2MB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
Session 3: growing international services, trade and investment. Presentation by James Bond, Financial Services Council
File size: 2MB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
Session 3: growing international services, trade and investment. Presentation by Wayne Stevenson, ANZ
File size: 2MB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
A single market for services - realising its full potential
Session 4: International perspective. Presentation by H.E. Ambassador David Daly, Head of Delegation of the European Union to Australia
File size: 151KB, File type: PDF, Uploaded: Wednesday 23 Mar 2011
Towards an innovative society and a high income advanced economy
Session 4: International perspectives. Presentation by Raslan Ahmad PhD, CEO Malaysia Innovation Foundation (hosted by the Creative Leadership Forum)
File size: 8MB, File type: PPT, Uploaded: Wednesday 23 Mar 2011
SRII Connecting services to science & engineering
Session 4: International perspectives. Presentation by Kris Singh, President, Services Research & Innovation Institute
File size: 685KB, File type: PPT, Uploaded: Wednesday 23 Mar 2011